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Find answers to common questions about installation, features, and troubleshooting.
View FAQStep-by-step instructions for downloading and installing the application.
View GuideInstall the latest .NET Framework and Visual C++ Redistributable (x86). Links are available on our download page. Restart your computer after installation.
This is a false positive. Add an exclusion for the application folder in your antivirus settings. The application is open source and completely safe.
Restart the application and try again. Make sure your credentials are correct and you can login through the normal Roblox website. Try importing using security cookies instead of username/password.
Close all Roblox processes in Task Manager, then enable Multi-Roblox in the settings (gear icon > General tab). Restart the Account Manager afterward.